Shipping & Delivery

Here you can find all the information about shipping & delivery.

INTERNATIONAL SHIPPING

We are glad to bring our customers great value and service. That’s why we provide International shipping from our warehouses by ePacket or EMS and in USA by USPS.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

DELIVERY TIME

Delivery Time = Warehouse Processing Time (1 Business Day) + Shipping Time

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time/ETA
United States	7-15 Business days
Canada	7-15 Business days
Australia	7-20 Business days
New Zealand	10-20 Business days
United Kingdom	5-15 Business days
Germany	7-15 Business days
Japan	7-15 Business days
Hong Kong	2-7 Business days
Ukraine	7-15 Business days
Israel	10-25 Business days
Mexico	20-35 Business days
Poland	10-25 Business days
Brazil	20-35 Business days
Spain	7-15 Business days
France	15-25 Business days
Netherlands	5-15 Business days
Chile	17-35 Business days
Russia	15-30 Business days
Rest Of The World	15-35 Business days

Maximum delivery time – 45 business days.

*This doesn’t include our 1-3 day processing time.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

You can track your order live, here - track your order.

If you have any other questions, please contact us and we will do our best to help you out.

WHERE IS MY ORDER?

Your shipping confirmation will be received only when your items are fulfilled. Please fill in your both account email and order number in order to monitor order status. Click here.

SHIPPING HINTS

A) Please take a attention that APO/FPO & PO Boxes are not accepted.

B) Package to Canada and the United Kingdom may be paid for clearance customs tax when you pick it up. For more remote areas, please allow an additional 1-2 days for delivery.

C) We are doing our best to make the promised time, please understand our warehouse team is working only on business days, so please remember to enjoy the sunshine even there's a day or two difference in the ETA, and by the way, we will inform you proactively if something is wrong.

D) Email address is required for delivery. Leave correct email address in your order so that order confirmation and shipping confirmation will be sent.

E) Your order can be tracked in details only when it arrives to Local Facility. Kindly allow 2-3 days of shipment to US, even when it says "not found ".

Thank you for your patience.

Should you have any question, please reach out to our service center

Browse

Want to chat?

Social